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Signing in will trigger requirement for logging in again on all devices - one time only

Signing in will trigger requirement for logging in again on all devices - one time only

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4 edits

Security improvements mean that if you login to the web site or an RHP app, then you will be required to re-login on all other devices too. (e.g. you login to the web site on a new laptop, you will be required to log in on all RHP mobile apps you use too and vice versa)

After 60 days, if you have not already logged in again, you will be required to do so. This is a one time only inconvenience.


edit : If you are an app user, if you have recently re-signed into the web site, then you will need to press the Sign Out option in the app and sign in again fresh.

See this thread Thread 206078.

1 edit

@Russ said
Security improvements mean that if you login to the web site or an RHP app, then you will be required to re-login on all other devices too. (e.g. you login to the web site on a new laptop, you will be required to log in on all RHP mobile apps you use too and vice versa)

After 60 days, if you have not already logged in again, you will be required to do so. This is a one time only inconvenience.
@Russ,

I never log out or in, I don't even know my password.

I do the same as Suzianne.

-VR


@Very-Rusty said
@Russ,

I never log out or in, I don't even know my password.

I do the same as Suzianne.

-VR
Set a new password now whilst you are logged in, log out, log in, forget your password again if you must. Sorted.

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@Russ said
Set a new password now whilst you are logged in, log out, log in, forget your password again if you must. Sorted.
@Russ,

Ok Russ, will give it a try after I have my moves made. When I sign out will not be able to sign back in. I can just say forgot password, the box comes up for that I assume???

-VR


@Very-Rusty

Just go to your account settings, and set a new password right now. (And remember it - at least briefly!)

Account Settings

2 edits

@Russ said
@Very-Rusty

Just go to your account settings, and set a new password right now. (And remember it - at least briefly!)

Account Settings
@Russ,

It told me Passwords to do not match. Do I have to put in a new password? In the top line then in the second line to confirm? I can just take out the old one that I can't see all x's anyways.

I think I am going to finish my moves first.

-VR

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@Very-Rusty said

It told me Passwords to do not match.
Enter a new password - the same in both password fields.

Then press 'Update'.

1 edit

@Russ said
Enter a new password - the same in both password fields.

Then press 'Update'.
@Russ,

Ok think I got it now, take the top password in first box out put in a new one and then put the same one in the second box. I will only have to do it one time right?

I am going to put in my Book with Passwords after wards.

I am going to finish making my moves first.

Thanks again.

-VR


@Very-Rusty

Then log out & log in again with the new password.


@Russ said
@Very-Rusty

Then log out & log in again with the new password.
@Russ,

Surprisingly I think I got it. 😉

-VR

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@Russ said
Security improvements mean that if you login to the web site or an RHP app, then you will be required to re-login on all other devices too. (e.g. you login to the web site on a new laptop, you will be required to log in on all RHP mobile apps you use too and vice versa)

After 60 days, if you have not already logged in again, you will be required to do so. This is a one time ...[text shortened]... Sign Out option in the app and sign in again fresh.

See this thread Thread 206078.
I'm finding right now I'm having to log in every time I access RHP on my computer.

I cannot figure out why this is so.

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@Suzianne

iPhone or Apple device? Check you are not using private browsing that will delete all cookies at the end of a session.

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@Russ said
@Suzianne

iPhone or Apple device? Check you are not using private browsing that will delete all cookies at the end of a session.
It's my computer. It's a Dell.


@Russ said
@Suzianne

iPhone or Apple device? Check you are not using private browsing that will delete all cookies at the end of a session.
Private browsing was the issue, I don't remember telling Firefox to do that. Seems I was also clearing cookies every time I turned Firefox off. D'oh!

Thanks for the help.